We offer personalized fitness coaching, transformation programs, and holistic lifestyle training. Services include one-on-one coaching, structured workout programs, nutrition guidance, habit-building strategies, and regular progress check-ins.

Our programs are designed for adults of all fitness levels — from beginners to advanced — who are committed to improving their health, appearance, and energy levels in a sustainable way.

We offer flexible options:
• One-time fitness plans
• Coaching packages
• Monthly or quarterly subscription-based programs
Subscription details (if applicable) are displayed at checkout.

Yes. You can upgrade, extend, your program by contacting us at info@baseltayyan.com. We will guide you through the available options.

No. We tailor each program based on your current level of fitness, health status, and goals. The only requirement is a commitment to consistent effort.

If you have any chronic conditions, recent injuries, surgeries, or are pregnant, we strongly recommend seeking clearance from your physician before beginning the program.

Stop the activity immediately and consult a healthcare professional. Notify us as well so we can adjust your plan accordingly.

Yes. We’ll personalize the training plan based on the health information you provide during onboarding.

No. Results vary based on your personal effort, consistency, and other lifestyle factors. While we provide structure and support, no specific outcomes (e.g., weight loss or muscle gain) are guaranteed.

We accept secure payments via major credit and debit cards through our PCI-DSS compliant payment gateway.

Yes. We use encrypted, secure processing via third-party gateways. We do not store your card or financial data.

Refunds may be issued in the following cases:
• Duplicate payments
• Platform failure or unavailability

• Accessed or downloaded digital content
• Personalized plans
• Coaching sessions already delivered
• Missed sessions without prior notice

Email info@baseltayyan.com with:
• Full name
• Purchase date
• Reason for the request
• Payment confirmation or order number
Requests are reviewed within 3–5 business days.

If approved, your refund will be processed within 7–10 business days to your original payment method.

After purchase, you will receive a link via email. Your personalized plan will be available on your dashboard.

Click “Forgot Password” on the login screen and follow the prompts. If the issue persists, contact us at info@baseltayyan.com.

Check your spam/junk folder. If not found, email us with your order number and we’ll resend the information promptly.

Yes. The platform is mobile-responsive and accessible from smartphones, tablets, and desktops.

You can log into your dashboard to update your profile or billing details, or contact support for assistance.

We collect your name, contact details, health history (if provided), and usage data. Details are outlined in our Privacy Policy.

Yes. We implement strict security protocols and do not sell or share your personal information without consent.

Only with your explicit consent. If you submit a testimonial or transformation image, we will seek approval before using it on the website or social media.

Yes. You may request access to, correction of, or deletion of your data by emailing us at info@baseltayyan.com.

Yes. We may integrate tools such as Zoom, or Calendly to enhance your experience. These platforms have their own privacy policies and terms.

In the case of unexpected outages (e.g., technical failures or Force Majeure), we will notify users promptly and restore services as soon as possible.

Yes. We reserve the right to update our Terms, pricing, or features. Changes will be communicated via email and updated on the website.

These services are governed by the laws of the Hashemite Kingdom of Jordan. Any disputes will be handled by the courts of Amman, Jordan